Key and Work Requests
Procedures for Returning Found Keys
At SIUC there are two types of keys: SIU and personal. Keyrings that contain SIU keys cannot be returned directly to any party except a Key Control employee or SIUC Police Officer. Key Control prefers that all SIU keys be returned to their office. They can determine from the serial number who the keys belong to and whether that person is authorized to possess those SIU keys.
Upon determining ownership of the keys and to which department the keys were issued, Key Control will return the keys to the issuing department. Housing keys will be returned to the Area Office. The Area Office will be responsible for returning keys to Housing residents.
To return keyrings that contain SIU keys:
- Call Key Control at 453-5109 during normal office hours, Monday - Friday, 8 a.m. - 4 p.m.
- Read the serial number to the Key Control Employee. Start with the upper left corner and read the numbers and letters that are stamped on the the key(s).
- A locksmith will be sent to pick up keyrings that contain SIU keys during normal office hours.
- After 4 p.m. and during weekends, please call SIUC Department of Public Safety at 453-3771. A Police Officer will be sent to retrieve the keys. SIU Police are required to place the keys into evidence until the Key Control office opens on Monday morning and can determine who the keys are issued to.
- If a person returns to claim ownership of the keys prior to them being turned into Key Control or SIU Police, only the PERSONAL keys may be returned upon proper identification. ALL SIU KEYS MUST BE RETURNED TO KEY CONTROL. Please notify Key Control of the name of the person the personal keys were released to.
To return keyrings that contain personal keys only (no SIU keys):
- Take the keys to the information desk at the Student Center. The keys will be placed in Lost and Found. Most inquiries for lost keys are directed to this office. OR
- Call or bring the keys to the SIU Department of Public Safety at Washington Square, Building A, 453-3771.
To claim lost keys:
- Lost personal keys may be claimed at the following places:
Information Desk at the Student Center
Monday - Friday, 7:30 a.m. - 3:30 p.m.
SIU Police Evidence Custodian
Monday - Friday, 8 a.m. - 4 p.m.
- Lost SIU keys (including any personal keys on the ring) are returned to the issuing department, in the case of academics, or housing area office, if a housing key, and may be reclaimed only at those locations.